Question 1

What services does Airport Transfer Istanbul offer?

Accepted Answer

We provide private airport transfers, city-to-city transfers and VIP chauffeur hire by the hour — comfortable, safe and always on time.

Question 2

Which airports do you cover?

Accepted Answer

All Istanbul airports, primarily Istanbul Airport (IST) and Sabiha Gökçen (SAW), 24 hours a day.

Question 3

How is the price calculated?

Accepted Answer

Transfers are priced by distance and vehicle class; hourly hire is a flat rate per hour. Every quote is all-inclusive — taxes, tolls and meet & greet included.

Question 4

What happens if my flight is delayed?

Accepted Answer

We track your flight automatically and adjust the pickup time at no extra cost. Waiting time is included for airport pickups.

Question 5

Can I cancel or change my booking?

Accepted Answer

Yes — free cancellation or changes up to 24 hours before pickup. Just contact our 24/7 support team.

Question 6

How do I pay?

Accepted Answer

Pay securely by credit or debit card, PayPal, or cash to the driver where available.

Question 7

Will the driver meet me at the airport?

Accepted Answer

Yes. Your chauffeur waits in the arrivals hall with a name sign and helps with your luggage.

Frequently asked questions

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